PC TimeWatch Forums

If you have forgotten your PC TimeWatch password, we recommend that you proceed as follows:

PCTW version earlier than 1.3 and non-registered users

1. Open a Windows session with an administrator account.

2. Stop the PCTW service by entering the following command at the command prompt (Command Prompt window: Start | Programs | Accessories menu):

c:\>net stop pctimewatch

3. Go to the C:\Documents and Settings\All Users\Application Data\MainSoft\PCTimeWatch folder and make a copy of the ptwatch.ptw file (this is your configuration file). NB: under Windows Vista, this folder is named C:\ProgramData\MainSoft\PC TimeWatch.

4. Email us (support @ mainsoft.fr - without the spaces) that copy along with your registration code (if you are a registered user) so that we can be sure that you are you .

5. Restart the PCTW service by entering the following command at the command prompt (or merely reboot the system):

c:\>net start pctimewatch

PCTW version 1.3 and above (registered users only)

Go to the C:\Documents and Settings\All Users\Application Data\MainSoft\PCTimeWatch folder (NB: under Windows Vista, this folder is named C:\Users\All Users\MainSoft\PC TimeWatch), make a copy of the ptwatch.sav file (this is your configuration file), and email us (support @ mainsoft.fr - without the spaces) that copy along with your registration code so that we can be sure that you are you  .

We'll send you back the lost password.

If you can't see the C:\Documents and Settings\All Users\Application Data\MainSoft\PCTimeWatch folder in Windows Explorer, please make sure that it is setup to show the hidden files and folders (Tools | Folder options | View | File and folders | Hidden files and folders | Show hidden files and folders). Also, you check the "Show contents of system folders" options.

If you are still using Windows 9x / Millennium or if you have installed Windows XP over an existing version of Windows 9x / Millennium, the \All Users\Application Data folder might be located under C:\Windows\Profiles.